Account Set Up
Create an account for a fast and convenient way to shop, track and view orders, make repeat orders and see your order history. You can create an account either from the home page where you the ‘Sign In’ tab or at checkout after you enter your email, shipping, and billing information, you can check Create an account for faster checkout and create a password for the new account. Customer account passwords must be at least 10 characters, you can also choose to save your payment information for Debit or Credit Cards but not PayPal, Google Pay or Apple Pay.
Checking out with a Customer Account
Customers with accounts can log in at checkout by clicking Sign in, then, you can select a saved shipping address and payment method to complete checkout faster. You can also check out with different billing and shipping details.
Sign in and manage account information
Customers log in using the Sign In link in the navigation menu. When logged in, the link changes to My Account.
After you’ve logged in, you can click the My Account link to:
View orders and donations
Manage subscriptions
Add and update billing information
Add and update shipping addresses
Update name or password
Via the order email
Customers can also click the View order link in order emails. This opens a new tab or window where you can log into your account and view the order.
Benefits of setting up an account
You can see your order history, making it easier to order same items or as your child grows, ordering next sizes up.
— Repeat Orders
Save your payment information and shipping address for quick repeat or new orders. No need to re-enter information again at checkout, with quick one tap express shopping experience.
— Express Checkout
Save time and hassle with the convenient account panel, your able to track deliveries and see what you have spent, making budgeting easier and also comparing our prices with competitors
— Convenience
FAQs
Can I save my PayPal account as payment method?
No, you are unable to save PayPal, Google Pay or Apple Pay as a payment method. Only debit/credit and American Express cards can be saved as payment method.
Can I delete my account?
Yes, just log into the account panel and once logged in view My Account, and select the tab Delete my account.
Once an account has been deleted this will remove all transaction history, you will no longer be able to view this information.
Will orders made while logged out appear in my account panel?
No, orders placed while logged out wont be saved on your profile. However if you use the same email address (as your account) at checkout, this order will appear in our Customer profile database.
Can I change my email address?
No, customers needing to update their email address should create a new account. Customers can use the Forgot password? link in the Sign In window to reset their password.
We are unable to change your email address or password.
Will orders made before an account is created appear in my account panel?
No, orders placed before creating their account won’t be included. We are unable to add previous orders in your account panel.
Can I checkout without an account?
Yes, logging into an account at checkout is optional. Customers without accounts can check out as a guest, without the need to enter or save any details.